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Stuck at the roadside with a truck tyre puncture and need fast help? This article walks you step by step through what to do now, how to reach the nearest mobile truck emergency tyre service, and what matters for location, tyre size and cost. LKWHelp24 is reachable around the clock and helps exclusively with trucks and commercial vehicles from 7.5 tonnes — across all of Germany.
Key points at a glance
- LKWHelp24 helps exclusively trucks and commercial vehicles from 7.5t. No service for cars, vans under 7.5t, or motorhomes. For a car or a small van, please contact ADAC or a regular car breakdown service.
- In case of a tyre puncture, immediately: hazard lights on, put on a hi-vis vest, place the warning triangle, secure the vehicle.
- Send your location via WhatsApp to +49 160 575 3826: share the motorway number, direction of travel and kilometre marker, or your GPS location. Alternatively, call the same number.
- LKWHelp24’s mobile truck tyre service is available 24/7 across all of Germany — 365 days a year. Response time is usually 30–60 minutes directly on site.
- Fixed starting price from €290 for the call-out. Truck tyres from R17.5 from €315. Night call-outs from €549. The fixed price is always given before the technician sets off. Payment in cash or by card, no hidden costs.
Who we are — and who we don’t serve
LKWHelp24 is a mobile emergency tyre and breakdown service for heavy commercial vehicles from 7.5 tonnes. The company (AutoHelp UG, haftungsbeschränkt) works as a mobile tyre service across all of Germany — we come to the vehicle, not the other way round.
We do not serve cars, motorcycles, motorhomes, car trailers or vans under 7.5t (no Sprinter, Ducato, Boxer, Transit, Iveco Daily or similar vehicles). If you’re stranded with a car, please contact ADAC or a regular car breakdown service.
Our core services:
- Mobile truck tyre service — tyre changes and fitting on site
- Truck breakdown assistance — jump starts, air and brake problems, fuel issues, electrics
- Truck towing service and recovery — for commercial vehicles from 7.5t, when an on-site repair isn’t enough
- Mobile workshop — smaller repairs and diagnostics right at the breakdown site
Contact: WhatsApp / phone +49 160 575 3826 · email info@lkwhelp24.com · website lkwhelp24.com · address: Diebacher Straße 3, 97797 Wartmannsroth.
What to do immediately if your truck gets a tyre puncture
Safety comes first. Before you call the emergency tyre service, you need to protect yourself and other road users. These are the most important steps — in plain language, no jargon.
Immediate actions for a tyre blowout:
- Switch on the hazard lights immediately.
- Let the vehicle slow down gradually. Don’t brake hard — the vehicle can start to skid on a blown tyre.
- Stop as far right as possible on the hard shoulder, at a car park, or at a rest area.
- Put on a hi-vis vest before you get out.
- Set up the warning triangle: on the motorway at least 150 m behind the vehicle, on rural roads about 100 m, in town about 50 m.
- Leave the cab via the passenger side wherever possible and stay behind the crash barrier.
Legal note: The legal minimum tread depth in Germany is 1.6 mm in the main tread grooves. Continuing to drive with a severely damaged or blown truck tyre is not permitted. Insurance can refuse to pay out if a driver knowingly keeps driving on a defective tyre. Tyre damage of this kind requires immediate tyre assistance.
Emergency tyre service near you – how “nearby” really works for trucks
With a car, you look for the nearest tyre workshop nearby and drive there. With a truck from 7.5t, it works differently. A 40-tonne truck with a blown tyre isn’t going anywhere. The solution isn’t the nearest workshop, it’s the nearest mobile technician who has the right tyre size on the service vehicle.
That’s exactly what LKWHelp24 organises. A good emergency service offers mobile help directly on site — on the motorway, at a truck stop, on a company yard or in an industrial area. We use a nationwide network of service partners, which means we’re on site within 30–60 minutes almost anywhere. Depending on traffic, roadworks and distance, it can take longer in individual cases.
So the driver doesn’t need to spend long searching for an emergency tyre service nearby. One call or one WhatsApp message to LKWHelp24 is enough. We find the nearest available partner and coordinate the whole job. Less downtime, no drive to a distant workshop, immediate help around the clock — that’s the core of a mobile tyre service for commercial vehicles.
How it works: the mobile truck emergency tyre service step by step
From the call to driving off again — in five clear steps:
Step 1: Get in touch
WhatsApp (preferred) or call +49 160 575 3826. Tell us: your name, company, licence plate and the problem (e.g. “blown tyre, rear right on the trailer”).
Step 2: Share your location
Motorway number + direction of travel + kilometre marker or last junction. Or simply share your GPS location via WhatsApp. It helps to have your exact location ready when you call — that saves valuable minutes.
Step 3: Give us the tyre details
Tyre size (e.g. 315/80 R22.5), the axle affected (steering axle, drive axle or trailer axle), single or dual wheels. It’s best to send a photo of the tyre sidewall and the damage via WhatsApp.
Step 4: Get your fixed price
LKWHelp24 gives you a binding fixed price before the technician sets off. Call-out from €290, tyres from €315 (depending on size and type), night call-outs from €549. A good emergency service should always be able to give an estimated arrival time — we do.
Step 5: Tyre change on site
The technician usually arrives within 30–60 minutes. They secure the work area, carry out the tyre change or repair, and check tyre pressure and wheel nuts. You then receive a digital or printed invoice. Documenting call-out data increases transparency and traceability — especially for forwarders and fleet managers.
An on-site tyre change is possible for most tyre problems without the vehicle needing to be towed. Payment is made in cash or by card.
Sharing your location correctly: “nearby” without an exact address
Breakdowns rarely happen outside a house number. On a motorway or trunk road, there’s no classic address. That’s why a clear location description is crucial for fast help.
Pattern for motorways:
“A7, direction Kassel, km 245, hard shoulder” or “between junction Würzburg-West and junction Gramschatzer Wald”
Pattern for trunk roads / rural roads:
“B27, direction Stuttgart, about 2 km past the Lüneburg town exit, right-hand side by the bridge”
Sharing your location via smartphone:
- Open Google Maps
- Press and hold the blue dot (your own position)
- Select “Share location”
- Choose WhatsApp and send it to LKWHelp24
A photo of the nearest kilometre marker, exit sign, or car park sign helps too. The more precise the location, the faster the team is on site — whether on the A1 near Seevetal or on a company yard around Osnabrück.
Our services at a glance: mobile truck tyre service & more
LKWHelp24 is more than a tyre service. Our services cover all the key areas of mobile breakdown help for heavy commercial vehicles in Germany.
Mobile truck tyre service:
- Truck tyre changes available across Germany, fitting of new and retreaded truck tyres from R17.5
- Checking tyre pressure, rims and wheel nuts
- Delivery of a matching tyre directly to the breakdown site
Emergency tyre service around the clock:
- Call-outs for blowouts, slow pressure loss, sidewall cuts, foreign objects in the tread
- Help with tyre punctures is available 24/7
Truck breakdown assistance:
- Jump starts for a flat battery, air and brake problems, fuel issues, simple electrical faults
- Truck breakdown assistance is available 24/7 across Germany — starting from €290 per call-out
- Our services include breakdown help and jump starts
Truck towing service and recovery:
- Organising towing and recovery for severe damage, when a tyre service isn’t enough anymore
- Truck towing service is only for vehicles from 7.5 tonnes
All services apply to tractor units, solo trucks, articulated trucks, buses, semi-trailers and trailers for commercial vehicles from 7.5t.
Tyre sizes and axles: which truck tyres we typically carry
When you call, the tyre size and the axle affected is the most important information. The technician needs to bring the matching tyre in the right dimension. Without this information, time is lost — in the worst case, the technician has to drive back and get a different tyre.
A good provider should carry common tyre sizes on the service vehicle. LKWHelp24 usually has these sizes available:
Tyre size | Typical axle | Use case |
|---|---|---|
315/70 R22.5 | Steering axle / drive axle | Long-haul, regional distribution |
315/80 R22.5 | Drive axle | Long-haul, heavy load |
385/65 R22.5 | Trailer axle | Semi-trailers, trailers |
295/80 R22.5 | Drive axle | Long-haul |
235/75 R17.5 | Steering axle / trailer axle | Distribution trucks, light commercial vehicles |
215/75 R17.5 | Trailer axle | Lighter trailers |
Our tyre service covers sizes from R17.5. Truck tyre changes are possible from size R17.5 upwards.
Why the axle matters:
- Steering axle: Especially safety-relevant. High-quality tyres are usually fitted here, because the vehicle’s steering depends on them.
- Drive axle: High load from torque. Often fitted as dual wheels. Traction and durability play a big role here.
- Trailer axle: Often simpler or retreaded tyres, but the load rating must be correct.
The driver can read the tyre size directly off the sidewall, or send a clear photo to LKWHelp24 via WhatsApp.
Price overview and cost transparency for emergency tyre service near you
You want to know what a call-out costs before you commission it. That’s understandable. Here are the prices at a glance:
Service | Price from |
|---|---|
Mobile truck tyre service (daytime call-out) | €290 |
Truck tyres from R17.5 | €315 |
Night call-out / Sundays and public holidays | €549 |
An on-site tyre change is possible from a price of €290. The exact price depends on tyre size, axle, distance and time of day. Transparent pricing matters for a trustworthy provider — that’s why LKWHelp24 always states the final fixed price before the technician sets off.
A trustworthy provider doesn’t use hidden fees or steep surcharges. Ask for the total price on the phone already, including tyre, travel and fitting. That way there are no surprises.
Payment options: cash or card payment directly on site. On request, forwarders and fleet managers receive the invoice by email.
Reviews and other customers’ experience matter when choosing a provider — ask around in your network if needed, or check available reviews online.
Mobile truck tyre service on site – typical call-out situations
LKWHelp24 doesn’t work out of a fixed workshop. As a mobile emergency tyre service, we come directly to the vehicle — anywhere in Germany. Call-out locations include motorways and rest stops across Germany, but also many other places.
Typical call-out situations:
- Motorway and truck stop: Tyre blowout on the A3 near Würzburg, driver stopped on the hard shoulder. Or on the A7 near Lüneburg — on-site service saves hours compared to towing to a distant tyre workshop.
- Rest areas and petrol stations: Tyre damage discovered during a mandatory driving break. Repair or tyre change before continuing the journey.
- Industrial areas and company premises: Planned replacement of a damaged trailer tyre at the driver’s workplace or at the logistics centre.
- Construction site vehicles: Help for tippers, concrete mixers and articulated trucks carrying building materials — as long as the vehicle’s gross weight is over 7.5t.
Restoring your vehicle’s mobility has one main goal above all: getting you back on the road quickly with minimal downtime.
Truck breakdown: tyre service or towing – what makes sense?
Not every tyre puncture means towing. But not every tyre problem can be fixed with a tyre change.
A tyre service is usually enough if:
- A single tyre, or both dual tyres, are damaged, but the rim, suspension and frame remain intact
- It’s a puncture, a cut, or a slow pressure loss
- The vehicle is standing safely and the work area is accessible
Truck towing or recovery is needed if:
- There’s serious damage to the axle or suspension
- The truck is in a ditch or no longer roadworthy after an accident
- There’s multiple severe tyre damage across different axles
LKWHelp24 offers both mobile tyre service and organising truck towing and recovery from a single source. If you’re unsure: send photos of the damage, the tyre and the surroundings via WhatsApp. Our experts decide whether a tyre service is enough or whether towing is needed. Trucks generally don’t carry a spare wheel on board — which makes an emergency tyre service that reacts fast and brings the right tyre selection all the more important.
Reachable around the clock – how to contact LKWHelp24
An emergency tyre service should be reachable 24/7. LKWHelp24 is — around the clock, every day of the year, including nights and public holidays. Truck towing services and tyre service are reachable around the clock.
- WhatsApp (preferred): +49 160 575 3826 — send your location, photos and a description of the problem. There’s no need to worry your message will get lost: every message is handled straight away.
- Phone: Call the same number. Calm, clear communication in plain language.
- Languages: Our team can help in German, English, Polish and Russian — so foreign drivers on German roads get help in their own language too.
Recommendation for dispatchers and fleet managers: Save LKWHelp24’s contact details in driver folders, logbooks and driver apps. That way your staff have the number to hand immediately in an emergency, instead of having to search for an emergency tyre service nearby.
Prevention: simple checks so you need the emergency tyre service less often
Not every tyre puncture can be avoided. But regularly checking truck tyres clearly lowers the risk of breakdowns and tyre damage. These simple checks help — they take little time and can prevent expensive downtime above all.
- Check tyre pressure regularly: Ideally before starting a tour, and every working day on long routes. Temperature differences between summer and winter affect pressure. Winter tyres have special requirements on certain axles for trucks.
- Inspect tread and damage: Minimum tread depth of 1.6 mm is mandatory. New truck tyres typically have about 15 mm of tread depth. For commercial use, it’s recommended to change well before the legal limit. Watch for cracks, bulges and stones caught in the tread.
- Keep an eye on wheel nuts: Visually check for loose nuts, discolouration or signs of movement on the rim.
- Avoid overloading: Excess weight puts extreme strain on truck tyres and encourages blowouts — especially on trailer axles. The type of load and how it’s distributed also play a big role.
FAQ on emergency truck tyre service near you
How fast is LKWHelp24 on site for a tyre puncture?
Arrival time is usually 30–60 minutes. This depends on your location, traffic conditions, roadworks and the weather. Remote trunk roads or heavy traffic jams can extend this time. When you call, you’ll get an honest time estimate — no false promises.
What does a truck emergency tyre service call-out cost at night or on weekends?
Night call-outs and call-outs on Sundays and public holidays start from €549, including travel and labour, excluding tyres. The exact price depends on distance and effort. You always get the answer to the cost question as a binding fixed price before the technician sets off — so the driver or fleet manager can decide calmly. Tyre service prices during the day start from €290.
Do you need the exact tyre size and axle already on the phone?
Yes. The tyre size (e.g. 315/80 R22.5 or 385/65 R22.5) and the axle affected (steering, drive or trailer axle) are essential for choosing the right tyre. Without this information, the technician might bring the wrong tyre. The driver can read the details straight off the tyre or send a photo via WhatsApp. This often saves a second trip, and therefore time and money.
Does the mobile tyre service come directly onto the motorway?
Yes. LKWHelp24 regularly works on motorways, truck stops, rest areas and car parks. Our technicians are equipped for work in these locations — including securing the site with a warning triangle and protecting the work area according to applicable regulations. In extremely dangerous situations on the motorway, an escort by the motorway maintenance authority or police may be necessary.
What happens if both dual tyres on one side of an axle are damaged?
Continuing to drive on just one of the two dual tyres, or on severely damaged dual tyres, is not permitted and extremely dangerous. In such cases, LKWHelp24 brings one or two replacement tyres depending on the vehicle type and fits them on site. If there’s also axle or rim damage, we organise a truck towing service. The situation is usually clear already from the photos the driver sends via WhatsApp.
For our full range of services, see our guide on mobile truck tyre service in Germany. If your tyres need to be winter-ready, our article on the 2024/2025 all-season tyre ban explains which tyres are allowed.
LKWHelp24 — mobile emergency tyre service near you, around the clock, across all of Germany. Send your location via WhatsApp to +49 160 575 3826 — we’ll take care of the rest.
