Skip to content This article is aimed at fleet operators, freight forwarders and anyone looking for reliable support for MAN commercial vehicles, and gives a comprehensive overview of the services, locations and future topics of MAN’s truck service network.
For freight forwarders and fleet operators, the MAN service network is the central point of contact for maintenance, repairs and breakdown assistance. MAN’s truck service is your reliable partner for servicing, maintenance and repair of commercial vehicles. MAN Truck & Bus is investing around EUR 300 million by 2030 in expanding its infrastructure and preparing for electromobility. The goal: 80% of customers should be able to reach their nearest service point within a maximum 30-minute drive.
MAN Truck Service at a Glance
MAN Truck & Bus Germany operates one of the densest service networks in the European commercial vehicle sector. Over 340 service locations in Germany and around 1,200 locations across Europe are available to drivers and businesses. Investment is flowing into new workshops, modern technology and charging infrastructure for electric trucks.
With over 340 own and partner service locations in Germany, MAN has the largest manufacturer-owned service network in the commercial vehicle sector. This allows customers to get professional support quickly and without hassle.
Key facts at a glance:
- Over 340 own and partner service locations in Germany (largest manufacturer-owned service network)
- Investment of around EUR 300 million by 2030 in new locations and electromobility
- Two-thirds of locations equipped for electromobility by 2026
- 24-hour emergency service (Mobile24) with over 2,000 service points across Europe
- Service for all vehicle makes, including trailers and semi-trailers
The main service focus areas include maintenance according to manufacturer specifications, repairs for all vehicles from vans to long-haul trucks, 24/7 breakdown assistance via Mobile24, official inspections, and preparation for the mobility of the future.
MAN Truck Service Offerings
MAN service centres offer full service for commercial vehicles of all kinds – from the TGX on long-haul routes to the city bus.
Maintenance and inspection:
- Scheduled maintenance according to manufacturer specifications for the TGX, TGS, TGM and other model series
- Engine and transmission repair, brake service, axle alignment
Repairs and servicing:
- Clutch, air suspension, chassis components
- Accident repair with frame straightening bench and direct billing with insurers
Body and trailer service:
- Repair of bodies, trailers, tail lifts, cranes and tarpaulin repair on trailers and semi-trailers
Electrics and electronics:
- Diagnostics for modern driver assistance systems and control units
- Air conditioning and parking heaters (Webasto, Eberspächer)
Many service centres are approved workshops under Section 29 StVZO (German Road Traffic Licensing Regulations) and carry out periodic technical inspections in cooperation with DEKRA or TÜV, comparable to a 24/7 truck service in Germany for MAN and other makes.
24-Hour Breakdown Assistance and Mobility Service
Mobile24 offers round-the-clock support – 24 hours a day, 365 days a year, complemented by current information and practical guides on truck breakdown assistance news and advice.
- A single hotline and app for quick contact
- Over 2,000 service points integrated across Europe, also offering mobile truck service in Germany and Europe 24/7, which also ensures truck roadside assistance in Germany 24/7 for international drivers
- Mobile repairs on the hard shoulder, jump-starts, mobile truck service in Germany 24/7
- Towing and recovery service for major damage through specialised 24/7 truck breakdown assistance in Germany
- Transport to the nearest MAN workshop or coordinated truck service in Germany 24/7 if needed
The goal: minimise downtime so that freight forwarders can reliably keep their supply chains running.
Service Network and MAN Truck Service Locations
Region | Own service centres | Service partners |
|---|---|---|
Germany | 134 own | 224 partners |
Europe total | approx. 1,200 locations | 7,000 employees |
- Over 340 service locations in Germany – the densest manufacturer-owned service network in the commercial vehicle sector
- Coverage of key markets: Germany, Austria, Switzerland, France, Italy, Spain, Poland, Turkey
- Around seven new locations per year through 2030
- Focus on logistics-intensive regions along European motorway corridors and seaports
- Easy location search on the MAN website with filters for opening hours and services
MAN Truck Service and Electromobility
MAN is specifically preparing its service centres for electric trucks and e-buses.
- By 2026: two-thirds of all locations equipped for electromobility
- Around one-third of the EUR 300 million for charging infrastructure and high-voltage technology
- Training for 8,000 sales and service employees
- Battery repair centres in Germany, Austria and Poland
- Dedicated workshop areas for high-voltage systems with insulating tools and protective equipment
Digital Processes and Charging Infrastructure at MAN Truck Service
Digitalisation is significantly speeding up workshop processes:
- Up to 400 charging points planned at 170 locations across Europe (partnership with E.ON)
- In Germany: up to 125 charging points for depot charging and test drives
- Mobile devices and apps for service advisors and technicians
- AI-supported applications for scheduling and spare parts management
- Online appointment booking and status tracking for greater information and transparency
- Telematics and remote diagnostics for early detection of maintenance needs
Customer Focus and Benefits of MAN Truck Service
The service centre is the central point of contact between MAN and its customers.
- Shorter distances: fewer empty runs, less downtime
- Dense service network and 24/7 assistance for reliable compliance with SLA requirements
- Standardised quality and service standards according to manufacturer specifications
- Transparent costs through quotes and maintenance packages
- Additional services such as pick-up and delivery, tyre storage or driver lounges at larger locations
MAN truck service – reliable commercial vehicle support for everything your fleet needs. Use the location search on the MAN website or contact your service partner by phone.
